Kickstart Go

Outbound Telesales Staff

Bradford
Recruiting
Ainsley Homes Limited
Description
  • make calls to clients to learn about and address their needs and recommend best product to match them
  • book appointments for sales to go visit customers
  • Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
  • Engage in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
  • Build lasting relationships with clients and other call center team members based on trust and reliability
  • Utilise software, databases, scripts, and tools appropriately
  • Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service
  • Make sales or recommendations for products or services that may better suit client needs
  • Take part in training and other learning opportunities to expand knowledge of the company and position
  • Adhere to all company policies and procedures