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westwoods property group ltd

Lettings Negotiator

As part of our lettings team, you will demonstrate effective communication skills with a high level of self-organisation and have the ability to work at a fast-paced whilst offering exceptional customer service.

The role will include the following:

  • Accompanied viewings with prospective tenants
  • Dealing with telephone and email inquiries from prospective tenant
  • Registering inquiries effectively and arranging appointments for appropriate properties
  • Following up inquiries and maintaining a database of active potential tenants.
  • Carrying out landlord marketing updates as directed.
  • Processing payments (deposits + first month’s rent etc
  • Negotiating offers under the direction of the Lettings Manager.
  • Progressing a letting; keeping all parties well informed.
  • Applying for tenant references and assisting progress to a conclusion.
  • Working as part of the Lettings team and covering other negotiators if required
  • Any other duties deemed necessary to assist the team.

Key Responsibilities:

  • Generating a targeted number of viewings per week resulting in a targeted number of Lets per week
  • Selling our company services to generate new and repeat business
  • Gaining market appraisals and looking after landlords to actively promote they’re using our services
  • Leaflet dropping, Touting and canvassing
  • Keeping accurate and concise records of all activity

You will need to be:

  • Customer service orientated
  • Results/goals orientated
  • Financially driven with a motive to earn
  • Smart and well presented
  • Good at communication skills
  • Hard working
  • Self-motivated and organised
  • Focused and competitive
  • Good work ethic
  • Punctual and reliable