Kickstart Go

Food and Beverage Assistant


Assist in creating a warm and welcoming environment for our guests
 Ensure that guests are seated and provided with menus promptly
 Ensure that all guests’ requests and queries are responded to promptly and effectively and an
exceptional service is delivered to guests at all times
 Familiarise yourself with the menu and as much information about the food and beverage offering
available in order to answer any questions guests may have
 Take food and beverage orders and ensure that orders are communicated to the kitchen and bar
promptly and accurately
 Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations
ensuring an exceptional level of service is maintained at all times
 Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely
 Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and
housekeeping duties as required
 Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times
and ensure that any guest complaints and comments are reported to management
 Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures
 Prepare all back of house service points with regard to expected numbers for breakfast, lunch or
dinner requirements as necessary
 Assist in the set up and preparation, and provide service duties for functions as required
 Support the kitchen staff as and when required and in accordance with hygiene and safety regulations
 Ensure that all front of house and guest areas are well maintained at all times
 Any other duties as directed by the Restaurant & Bar Manager or other member of the management