Customer Success Advisor
Bryks is a contactless loyalty app for all bricks and mortar businesses. We have digitised the paper stamp card and the customer earns stamps with our unique contactless Bryk. We support all types of businesses; cafes, pubs, restaurants, beauticians, laundrettes and many more!
The Customer Success Advisor is responsible for engagement with the businesses on our platform once they have signed up. Most of the engagement on the site is automated but there are points where the business will engage with us directly.
This role will engage with the business owner during set up and if they have any issues and also helping them get the most from the platform.
Full training, tools and support materials will be provided alongside onsite support to ensure they are effective and develop during their time at Bryks